Problem
12c agent fails to upload after reinstallation with following errors:
EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version n ot checked yet. If this issue persists check trace files for ping to OMS related errors. (OMS_DOWN)
Heartbeat Status: OMS is unreachable
Applied standard method but doesn't get success. Here is the below
dns100:> emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.5.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home : /u01/app/oracle/Agent12cR5/agent_inst
Agent Log Directory : /u01/app/oracle/Agent12cR5/agent_inst/sysman/log
Agent Binaries : /u01/app/oracle/Agent12cR5/core/12.1.0.5.0
Agent Process ID : 3202
Parent Process ID : 3125
Agent URL : https://dns100.ora.com:3872/emd/main/
Local Agent URL in NAT : https://dns100.ora.com:3872/emd/main/
Repository URL : https://oem251.ora.com:4902/empbs/upload
Started at : 2015-10-03 05:39:37
Started by user : oracle
Operating System : Linux version 2.6.39-400.209.1.el5uek (amd64)
Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 87
Size of XML files pending upload(MB) : 0.28
Available disk space on upload filesystem : 87.64%
Collection Status : Collections enabled
Heartbeat Status : OMS is unreachable
Last attempted heartbeat to OMS : 2015-10-03 05:40:49
Last successful heartbeat to OMS : (none)
Next scheduled heartbeat to OMS : 2015-10-03 05:41:20
---------------------------------------------------------------
Agent is Running and Ready
Stopping Agent
dns100:> emctl stop agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Stopping agent ..... stopped.
Deleting pending upload logs
dns100:> cd /u01/app/oracle/Agent12cR5/agent_inst/sysman/emd/upload
dns100:> ls
pending upload
dns100:> rm -rf *
dns100:> cd ../state/
dns100:> ls
configLogs inbox recvlet_state storage
configstate mcePersist severityTraceRecords
fetchlet_state oracleHomeFirstConfig statemgmt
dns100:> rm -rf *
Starting Agent
dns100:> emctl start agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Starting agent ........... started.
Checking the status of Agent, still showing "OMS IS UNREACHABLE"
dns100:> emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.5.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home : /u01/app/oracle/Agent12cR5/agent_inst
Agent Log Directory : /u01/app/oracle/Agent12cR5/agent_inst/sysman/log
Agent Binaries : /u01/app/oracle/Agent12cR5/core/12.1.0.5.0
Agent Process ID : 4252
Parent Process ID : 4209
Agent URL : https://dns100.ora.com:3872/emd/main/
Local Agent URL in NAT : https://dns100.ora.com:3872/emd/main/
Repository URL : https://oem251.ora.com:4902/empbs/upload
Started at : 2015-10-03 05:44:59
Started by user : oracle
Operating System : Linux version 2.6.39-400.209.1.el5uek (amd64)
Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 41
Size of XML files pending upload(MB) : 0.23
Available disk space on upload filesystem : 87.64%
Collection Status : Collections enabled
Heartbeat Status : OMS is unreachable
Last attempted heartbeat to OMS : 2015-10-03 05:45:16
Last successful heartbeat to OMS : (none)
Next scheduled heartbeat to OMS : 2015-10-03 05:45:46
---------------------------------------------------------------
Agent is Running and Ready
And when uploading the getting below error
dns100:> emctl upload agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version n ot checked yet. If this issue persists check trace files for ping to OMS related errors. (OMS_DOWN)
Cause
The agent has been uploading to same OMS earlier and has been reinstalled on the same host and port. OMS blocks the agent after reinstallation and will not allow for any further uploads until the information available at repository and agent are in synchronization.
Solution
After reinstallation need to add agent and host target and then need to perform sync operation for the upload to be successful.
Perform the following steps to resolve the issue:
Before performing below ensure that Agent must up. Issue following command to add agent and host targets:
dns100:> emctl config agent addinternaltargets
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
This would list the agent target in Setup > Add Target > Auto Discovery Results
Now Securing the agent. By doing this would show the host and agent in pending status under Targets > All targets
dns100:> emctl secure agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Agent successfully stopped... Done.
Securing agent... Started.
Enter Agent Registration Password :
Agent successfully restarted... Done.
Securing agent... Successful.
Following steps to show the status of host and agent as up
- Stopping Agent
- Clearstate Agent
- Starting Agent
Stopping Agent
dns100:> emctl stop agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Stopping agent ..... stopped.
Clearing the Agent State
dns100:> emctl clearstate agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
EMD clearstate completed successfully
Starting Agent
dns100:> emctl start agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Starting agent ........... started.
Checking status of Agent
dns100:> emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.5.0
OMS Version : 12.1.0.5.0
Protocol Version : 12.1.0.1.0
Agent Home : /u01/app/oracle/Agent12cR5/agent_inst
Agent Log Directory : /u01/app/oracle/Agent12cR5/agent_inst/sysman/log
Agent Binaries : /u01/app/oracle/Agent12cR5/core/12.1.0.5.0
Agent Process ID : 6608
Parent Process ID : 6565
Agent URL : https://dns100.ora.com:3872/emd/main/
Local Agent URL in NAT : https://dns100.ora.com:3872/emd/main/
Repository URL : https://oem251.ora.com:4903/empbs/upload
Started at : 2015-10-03 05:52:05
Started by user : oracle
Operating System : Linux version 2.6.39-400.209.1.el5uek (amd64)
Last Reload : (none)
Last successful upload : 2015-10-03 05:52:14
Last attempted upload : 2015-10-03 05:52:14
Total Megabytes of XML files uploaded so far : 0.01
Number of XML files pending upload : 0
Size of XML files pending upload(MB) : 0
Available disk space on upload filesystem : 87.64%
Collection Status : Collections enabled
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2015-10-03 05:52:10
Last successful heartbeat to OMS : 2015-10-03 05:52:10
Next scheduled heartbeat to OMS : 2015-10-03 05:53:10
---------------------------------------------------------------
Agent is Running and Ready
Uploading Agent
dns100:> emctl upload
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload completed successfully
Checking status of Agent
dns100:> emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.5.0
OMS Version : 12.1.0.5.0
Protocol Version : 12.1.0.1.0
Agent Home : /u01/app/oracle/Agent12cR5/agent_inst
Agent Log Directory : /u01/app/oracle/Agent12cR5/agent_inst/sysman/log
Agent Binaries : /u01/app/oracle/Agent12cR5/core/12.1.0.5.0
Agent Process ID : 6608
Parent Process ID : 6565
Agent URL : https://dns100.ora.com:3872/emd/main/
Local Agent URL in NAT : https://dns100.ora.com:3872/emd/main/
Repository URL : https://oem251.ora.com:4903/empbs/upload
Started at : 2015-10-03 05:52:05
Started by user : oracle
Operating System : Linux version 2.6.39-400.209.1.el5uek (amd64)
Last Reload : (none)
Last successful upload : 2015-10-03 05:52:40
Last attempted upload : 2015-10-03 05:52:40
Total Megabytes of XML files uploaded so far : 0.02
Number of XML files pending upload : 0
Size of XML files pending upload(MB) : 0
Available disk space on upload filesystem : 87.64%
Collection Status : Collections enabled
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2015-10-03 05:52:10
Last successful heartbeat to OMS : 2015-10-03 05:52:10
Next scheduled heartbeat to OMS : 2015-10-03 05:53:10
---------------------------------------------------------------
Agent is Running and Ready
In My case everything running smooth now. But in some case I observer issue with synchronization, if you are facing then follow below support doc (1376968.1).
EM 12c: How to Perform Enterprise Manager 12c Cloud Control Agent Resynchronization (Doc ID 1376968.1)
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